Melissa McGlinchey goes above and beyond.
Wow. Melissa offered me a better interest rate than another lender and even after I said I’d go with her she locked me in at an even lower rate! She answered me calls and text after hours, was extremely prompt with her communication, and was very knowledgeable. She explained things in great detail and she even came to my closing and explained documents at the signing table (which isn’t all that common from my knowledge). Her and her team then sent me legit the yummiest gourmet chocolates I’ve ever had afterward, which was an unexpected surprise. She was also more upfront about the overall closing cost estimates than the previous lender I was in communication with. I think the other lender tried to minimize fees I’d have to pay that were out of her control to make it seem like going with her would be smarter, but Melissa told me right away those estimates seemed low, and she was right. I’d much rather know upfront what I’m going to be paying for closing. So, I appreciated that. She’ll get you the best rate and be upfront about everything. She is also very patient. My closing went super smooth and we even closed a couple days early. I used her because of a referral and I’ve already given her information to multiple people because I was so impressed with her service. You’ll love her.
–Alyssa Hubbell from Orlando, FL
Melissa was always available and able to walk me through all the requirements and pitfalls that can arise when purchasing a home. She was positive, patient, and helpful throughout every step of the process.
– Hope Nieman from Saint Cloud, FL
Melissa is a 5 Star Professional
Melissa pays attention to detail and respects your time. She provides clear feedback and instructions when needed. Melissa’s depth of knowledge on loan types, regulations, student loans guidelines and real estate is impressive. Loan regulations change almost every year and Melissa stays knowledgeable. Melissa secured my wife and I a great rate on a 30-year fixed loan. Melissa, you rock and you are the only mortgage lender we recommend.
– ronaldphillips2014 from Winter Haven, FL
Melissa was extremely responsive throughout the entire process, and clearly outlined several different options based on my specific circumstances. She closed my file in record time (20 days!!!) to assist us with a fairly aggressive closing schedule. She answered all questions very quickly and provided a sense of ease and convenience from day one to closing. We would gladly recommend Melissa to anyone looking for lending services.
Completed transaction in August 2018 in Davenport, FL.
I wish to take this opportunity to express my appreciation for Ms. Melissa McGlinchey, Her stellar performance and unwavering commitment to customer service and excellence in all her endeavors contributed immeasurably to the success of being able to procure my new home. Her innovative, proactive approach to customer service demonstrated, in part, by solving problems and issues that can become a crisis set the example for customer support and her dedication to service.
– Joseph Vega
Melissa and staff was very professional and responded to my every request promptly. I will continue to do business with her and I definitely recommend.
– La S.
Everyone at this office was positive, responsive and helpful. I would recommend them highly and without hesitation.
– Hope Nieman
Very good!! Melissa helped us with everything and now we have our new home!
They were always willingness to attend us all the time (in person, by phone, by email).
-Teresa Maria Nahuys
Melissa is beyond great
-Renato Silveiro Alves